Starspur Enterprise Ltd (“Starspur”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and retain personal data when you: (a) express interest in volunteering with Starspur; or (b) subscribe to our monthly e-Newsletter via our website (https://www.starspur.org) or other channels. This policy also explains your rights under the PDPA.

We may collect the following kinds of personal data from you:
– Name, contact details (email address, telephone number, postal address)
– Date of birth (if you apply as volunteer)
– Gender (optional)
– Emergency / parent / guardian contact details (for volunteers below 18)
– Newsletter subscription status and preferences
– Any other information you provide to us in forms or communications (for example, skills, interests, availability, photographs, and consent for participation)
– Technical information: IP address, device type, browser, and website usage data (for our website only)

We collect personal data from you when you:

• Complete our online forms (volunteer application, newsletter subscription)

• Communicate with us via email, telephone or in person

• Participate in our programmes and events

• Visit our website and accept cookies or tracking technologies

We collect, use and disclose your personal data for the following purposes:

• To assess your suitability and enrol you as a volunteer

• To manage and administer our volunteer programmes and events

• To send you our monthly newsletter, updates, announcements, and relevant communications

• To comply with legal or regulatory obligations

• To monitor, evaluate and improve our services, website and processes

• To protect the safety, security and welfare of our volunteers, staff, beneficiaries and third-party partners

We will only use your personal data for the purposes you have consented to or that are reasonably related to those purposes.

By providing your personal data, you consent to Starspur collecting, using and disclosing it in line with this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 9). If you withdraw consent, we may no longer be able to provide you with volunteer opportunities or newsletter updates.

We take reasonable steps to ensure your personal data is accurate, complete and up to date. We also implement appropriate administrative, physical and technical safeguards to protect your personal data from unauthorised access, collection, use, disclosure, modification or disposal.
We retain personal data only as long as is necessary to fulfil the purposes stated, or as required by law, and then securely destroy or anonymise it.

If we transfer personal data outside Singapore, we will ensure that the recipient is subject to data protection standards comparable to those under the PDPA or that other legal safeguards are in place.

Our website uses cookies and other tracking technologies to help us understand how visitors use the site, improve site performance, and deliver a better user experience. You can manage your cookie preferences via your browser settings.

You have the right to request access to, or correction of, your personal data that we hold. If you believe we have breached the PDPA, you may send your complaint in writing to our IT Admin: Email: it-admin@starspur.org
We will respond to your request within a reasonable time and in accordance with our legal obligations.

We use Google reCAPTCHA on our online forms (such as newsletter subscriptions and volunteer sign-ups) to protect our website against spam and abuse. reCAPTCHA analyses interactions with the website to determine whether the visitor is a human or an automated program.
This service is provided by Google LLC and operates under Google’s Privacy Policy
and Terms of Service
.
By using our forms protected by reCAPTCHA, you acknowledge and consent to the processing of data about you by Google for the purpose of security verification.

At Starspur, our mission is to serve with care — empowering individuals, uplifting communities, and protecting the dignity of every person we touch. In handling your personal data, we uphold the values of compassion, integrity, responsibility, and transparency. Your trust enables us to continue making a meaningful difference — and we are devoted to safeguarding it in all our work.

All digital communications with Starspur will be via our PR mail service: contact@starspur.org

This document was last updated on October 28, 2024